Getting the results you want with the people who matter

Covey, Stephen R.
October 2012
Credit Management;Oct2012, p34
Trade Publication
The article offers information on effective business communication. It states that business enterprises can build relationships with their clients through effective communication. It further states that it is the responsibility of head staff members to ask their employees about their intention behind every step they take for the company in order to determine their communication skills and their contribution towards company growth.


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