TITLE

CRISIS MANAGEMENT AND SMALL BUSINESS: SIX MINI-CASES

AUTHOR(S)
Betts, Stephen; Huzey, Dennis; Vicari, Vincent
PUB. DATE
October 2012
SOURCE
Allied Academies International Conference: Proceedings of the Ac;Oct2012, Vol. 18 Issue 2, p69
SOURCE TYPE
Conference Proceeding
DOC. TYPE
Article
ABSTRACT
Crises have disproportionate negative effects on small businesses and entrepreneurial concerns because they do not have the resources, personnel, facilities and systems available to larger organizations. In this paper we will briefly review the basics of crisis management and examine how small businesses differ from larger, more established organizations in the specific types of crises they may face and the difficulties they encounter in dealing with pre-crisis planning, reacting during and recovering from crises. These points will be illustrated by six separate short case studies, each centering on a different issue - risk abatement, contingency planning, crisis management teams, continuity of operations, communications and recovery.
ACCESSION #
82207065

 

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