TITLE

ANALYSIS: Satisfaction comes in smaller packages

PUB. DATE
June 2011
SOURCE
Engineer (Online Edition);6/6/2011, p17
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article focuses on the significance of smaller lenders to brokers and the mortgage industry in Great Britain. It suggests mortgage brokers to consider smaller lenders as an alternative offering a service that cannot be provided by bigger lenders. It notes that smaller lenders have the capability to lessen the frustrations of the brokers through human touch-based service. It recommends brokers to make use of smaller lenders to achieve customer satisfaction.
ACCESSION #
79577685

 

Related Articles

  • Natural selection is good for brokers. Baxter, Nick // Mortgage Strategy;2/16/2009, p14 

    The author reflects on the significance of natural selection for mortgage brokers in Great Britain. He perceives that consumers will lose out due to limited sources of impartial advice. He believes that the industry will have well managed, well capitalised companies which will have the ability...

  • Play fair and everybody wins. COMMANE, REBEKAH // Mortgage Strategy;12/7/2016, p3 

    An introduction is presented in which the author discusses various reports within the issue on topics related to mortgage market in Great Britain such as broker advice that could benefit mortgage customers, particularly when it comes to product transfer customers.

  • COMMENT: Lenders could do more to suss out quality of brokers.  // Engineer (Online Edition);8/15/2011, p24 

    The author discusses the significant contribution of lenders in monitoring the quality of mortgage brokers in Great Britain. The author notes the capability of lenders to collaborate with the distributors in setting-up their own performance standards. The author believes that leaving all quality...

  • Sesame looking to offer mortgage tranche system to more lenders. Martin, Natalie // Mortgage Strategy;5/25/2009, p10 

    The article reports on the plan of Sesame Ltd. to offer brokers an online mortgage tranche system in Great Britain. It notes that the company's advisers may reserve funds online from Woolwich through its mortgage tranche management system. It points out that the system allows lenders to have...

  • Head directly for business survival.  // Mortgage Strategy;8/17/2009, p13 

    The article presents the author's views on the decrease in the number of mortgage products available to brokers in 2009 in Great Britain. The author asserts that the 40,000 products at the start of 2008 decreased in January 2009 to 3,000. He says that brokers are offering deals to clients to...

  • Brokers want lenders to offer to-up mortgages. Thomas, Paul // Money Marketing;2/10/2011, p3 

    The article reports on the move of brokers to urge lenders to help people without big deposits by offering top-up mortgages in Great Britain.

  • Bridging sector is strong and growing.  // Mortgage Strategy;8/17/2009, p14 

    The article presents the author's views on the survival of British lenders in the wake of the recession. The author asserts that solid management is ensuring the existence of lenders and ability to grow their businesses. She advises mortgage brokers to search for lenders that do not ask for...

  • Talk to clients now about remortgaging.  // Mortgage Strategy;11/29/2010, p13 

    In this article, the author discusses the urgency for mortgage brokers to educate their clients about remortgaging in Great Britain.

  • Bringing home the bacon with PIGY. McFarlane, Chris // Mortgage Strategy;11/2/2009, p17 

    The article offers information on the PIGY technique to be used by brokerage firms in Great Britain to uncover clients' feelings and practicalities. It cites that the technique is useful to brokers who offer clients worry-free home buying services along with built-in protection. Moreover, the...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics