TITLE

E-mail Exposes the Literacy Gap

AUTHOR(S)
Donovan, Mary Anne
PUB. DATE
November 2002
SOURCE
Workforce (10928332);Nov2002, Vol. 81 Issue 12, p15
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Focuses on the lack of skills of employees in the U.S. in writing email. Estimated financial loss of businesses due to the problem, according to the U.S. Department of Labor; Plans of several companies to remedy the problem; Suggestions from Marilynn Butler, director of the Graduate Human Resource Development Program at Saint John Fisher College in Rochester.
ACCESSION #
7900576

 

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