TITLE

Mixed Messages on Patient Satisfaction

AUTHOR(S)
Prewitt, Edward
PUB. DATE
August 2012
SOURCE
HealthLeaders Magazine;Aug2012, p6
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
An introduction is presented in which the editorial director discusses various reports within the issue on topics including hotels and airlines as models of customer service in healthcare and the responses of healthcare leaders in the highlights of the Intelligence Report.
ACCESSION #
78347154

 

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