The Effect of Establishment of Integrated Management System (IMS) on Performance Ports and Shipping Administration Using Balanced Scorecard (A Case Study in Iran)

Salarzehi, Habibollah; Kord, Baqer; Paud, Malek Hasan
November 2011
International Business & Management;2011, Vol. 3 Issue 2, p84
Academic Journal
This research aims to identify the effect of establishment of integrated management system on performance of Ports and Shipping Organization. This research is of descriptive type in scaling way. It studies the effects of establishment of integrated management system on Ports and Shipping organization's performance from the experts' point of view. One may examines his or her point of view about the effects of establishment of integrated management system regarding balances scorecard on four organizational performance factors including financial performance, organizational processes, beneficiaries' satisfaction and organizational growth and learning. Statistical universe is including all experts in Ports and Shipping Administration in Sistan and Balouchestan who are 120 based on statistics and budget list. Due to inaccessibility to all members in statistical universe, sample members are randomly selected from a presented list by the organization. In this research, a questionnaire used for obtaining primary data in order to analyze. For this purpose, Cronbach alpha method used for evaluating reliability. For this purpose, an initial sample including 30 questionnaires became a pre-test and then using the obtained data from these questionnaires and with the aid of SPSS software, reliability was calculated which was 0/78. In this research, descriptive and inferential methods are used for analyzing data from the samples. Correlated t-Test is used for testing hypothesis because testing hypothesis mainly requires analyzing the mean answers and the variables in point are of interval type.


Related Articles

  • ConsideraÈ›ii privind utilizarea Balanced Scorecard ca bază pentru implementarea conceptelor È™i tehnicilor de management al performanÈ›ei. PIRNEA, Ionela Carmen // Quality - Access to Success;2011, Vol. 12 Issue 6, p28 

    The Balanced Scorecard, defined by Robert Kaplan and David Norton, offers a strategic approach for improving business performance riding it. The model has emerged as a result of the limits of organizational performance assessment system based on financial indicators and proposes the use of...

  • EXAMPLES OF GOOD PRACTICE IMPLEMENTATION OF BALANCED SCORECARD - BSC MODEL. Sehic - Krslak, Sabina // Proceedings of the International May Conference on Strategic Man;May2016, p106 

    The most important contribution of this work will be that it will be on examples of good practice design and implementation of the BSC model - to get knowledge about the new way of strategic managed, reporting and performance measurements. At the same time will create the conditions best way of...

  • BALANCED SCORECARD - INSTRUMENT OF STRATEGIC PLANNING. Ştefãnescu, Daniela; Silivestru, Maria // Romanian Statistical Review;2012, Issue 2, p24 

    The article discusses the concept of a balanced scorecard (BSC) as an instrument of strategic planning for public or non-profit institutions, businesses, and other industries. It explores how BSC is translated into official statistics that identify concrete measures and strategies for various...

  • Key Performance Indicators for an Insurer. Subrahmanyam, K. // Journal of the Insurance Institute of India;Jul-Sep2014, Vol. 2 Issue 1, p31 

    Insurance is commerce. An insurer's business is to manufacture and sell insurance products. His main objective is to make money. And also to capture the market so that insurer can be at least in the top 5. Money and performance are closely related. You cannot earn money without performance. You...

  • KPIs that really perform. YARWOOD, PAUL // Accounting Today;Nov2015, Vol. 29 Issue 11, p26 

    The article discusses key performance indicators (KPI) that are important to help businesses optimized their performance. Topics discusses include some principles that companies should consider when deciding which KPIs are important, comparison between reports and KPIs and some questions to...

  • THE NECESSITY OF USING PERFORMANCE INDICATORS. POPA, Brînduşa Maria // Journal of Defense Resources Management;Apr2011, Vol. 2 Issue 1, p125 

    Strategic planning is more than ensuring the organization will remain financially sound, it is projecting where your organization expects to be in five or more years and the way the organization will get there. Planning does not only focus on developing goals and objectives but also on...

  • A Formal Approach for the Inclusion of Key Performance Indicators in a Business Process Modeling.  // International Journal of Computer Applications;Dec2010, Vol. 12, p24 

    The article discusses a goal-oriented approach based on two axes for developing a business process requirement model with key performance indicators. It states that business process modeling is complex as it requires the combination of several dynamic parameters including the customer's quality...

  • A BALANCED INFORMATIONAL DIET: CAN THE BALANCED SCORECARD ACT TO MITIGATE HIDDEN PROFILES EFFECTS? Steele, Nathan L.; Branson, Leonard; Chung-Hsien Sung // International Journal of Business & Public Administration;Winter2013, Vol. 10 Issue 1, p75 

    The article presents a study which examines the impact of the use balanced scorecard information presentation in group decision making in consideration to hidden profiles. The study was conducted to participants with a case analysis of an upper division and graduate accounting course in a small...

  • The Scorecards of Strategic and Operational Controlling. Shevchenko, S. Yu.; Ivanov, A. A. // Izvestia Uralskogo Gosudarstvennogo Ekonomiceskogo Universiteta;2014, Vol. 53 Issue 3, p25 

    The article deals with the scorecards of strategic and operational controlling which contemporary models for measuring company efficiency are based on. The paper gives the purpose, structure and main components reflecting their essence. The tendency of shifting from monetary to non-monetary...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics