TITLE

Simple Is As Simple Does

AUTHOR(S)
Wickham, Rhonda
PUB. DATE
November 2002
SOURCE
Wireless Week;11/4/2002, Vol. 8 Issue 40, p3
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Comments on the customer services of Sprint PCS. Compact disc owner's manual released by Sprint for its customers; Disadvantages of the service; Suggestions for improving Sprint's customer service.
ACCESSION #
7739150

 

Related Articles

  • Sprint PCS, Qsent launch services.  // RCR Wireless News;3/19/2001, Vol. 20 Issue 12, p46 

    Reports on the launching of iQTaxi and iQRadio services of Sprint PCS and QSent on the Sprint PCS Wireless Web in the United States.

  • Are you in a global-business mode? TORRES-CUESTA, YOLY // Caribbean Business;8/27/2015, Vol. 43 Issue 33, p40 

    The article offers brief information the Sprint Open World telecommunication service.

  • The Family That Yaks Together. Mendez-Wilson, Deborah // Wireless Week;02/26/2001, Vol. 7 Issue 9, p20 

    Deals with a calling plan being offered by major telecommunication carriers in the United States for multiple users in 2001. Predicted increase in subscribers who sign up for group plans designed for families; Cost of such plan; Details on the Add-a-Phone being marketed by Sprint PCS.

  • Sprint Nextel boots unhappy customers. Hill, Kelly // RCR Wireless News;7/9/2007, Vol. 26 Issue 25, p25 

    The article reports on the decision of Sprint Nextel Corp. to cancel some subscribers despite several quarters of struggling to hold onto users. Sprint spokeswoman Roni Singleton said that the decision to cancel some subscribers came after long deliberation and an audit of Sprint Nextel...

  • Sprint's Lauer Stresses Quality Customers. McCall, Margo // Wireless Week;10/21/2002, Vol. 8 Issue 38, p4 

    Reports on the changes promised by Len Lauer, president of Sprint PCS, to restore credibility in the company after a disastrous second quarter in 2002. Result of the Clear Pay program; Projection on churn by 2003; Reasons for the customer loss; Average amount of revenue per user.

  • Sprint Nextel is all about satisfied customers.  // Caribbean Business;8/24/2006, Vol. 34 Issue 33, pS2 

    The article profiles the Puerto Rico-based telecommunications company Sprint Nextel. Sprint Nextel is a top-notch customer service provider and has 44 million customers including some of the most sophisticated businesses in the world and many Fortune 500 companies. One of the goals of the...

  • Smart Customer Service.  // Wireless Week;7/16/2001, Vol. 7 Issue 29, p22 

    Deals with the selection by `Smart Money' magazine of telecommunication company Sprint PCS as the top provider of customer service, as of July 2001. Services offered by Sprint to its customers; Criteria used by the magazine.

  • Mystery Caller.  // Wireless Review;12/15/99, Vol. 16 Issue 25, p7 

    Presents information on the customer services of telecommunication companies, AirTouch Communications, Sprint PCS and VoiceStream. Ratings of the services.

  • New Service, Old Phone.  // Wireless Review;04/01/2001, Vol. 18 Issue 7, p64 

    Presents the random calls made by `Wireless Review' magazine to customer service representatives of wireless communication carriers concerning free or discounted phones in line with their wireless Web services. Cost of the refurbished phones at Sprint PCS Wireless Web program; Promotion of...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics