Mystery Shopper: Glasgow

October 2002
Cabinet Maker;10/4/2002, Issue 5307, p6
Trade Publication
Reports on a survey on employee attitude conducted in departmental stores in Glasgow, Scotland sponsored by the First National Co. and the Amber Arch Ltd. List of stores where the survey was conducted; Guidelines used for surveying employee attitude; Reasons for the DFS upholstery store to lead in the survey.


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