Mystery Shopper: Glasgow
- Influence of Scale Administrator on Employee Attitude Responses. Dunnette, Marvin D.; Heneman Jr., Hebert G. // Journal of Applied Psychology;Apr56, Vol. 40 Issue 2, p73
The article focuses on a study which investigated the effect of the identity of survey administrators on employee attitude survey responses by department store employees in Minneapolis, Minnesota. The study used the Internal Relations Center (IRC) Employee Attitude Questionnaire, administered by...
- THE SELLING PROBLEMS OF DEPARTMENT STORE SALESPEOPLE. Shapiro, Emory P. // Journal of Marketing;Jan1953, Vol. 17 Issue 3, p284
The article discusses a number of problems faced by sales personnel in department stores. The author conducted a survey, comparing his results to those of an earlier survey conducted by Werret Wallace Charters. A combined list of sales personnel responses from both the author's and Charter's...
- Wanted: Company owners. Bonsignore, Michael // Across the Board;Jul/Aug97, Vol. 34 Issue 7, p55
Presents the results of Honeywell Insights survey on framework for employee performance assessment. Percent of United States employees under some type of pay-at-risk program; Plans of senior executive compensation.
- Tuesday reigns as most productive workday. // CPA Journal;Jun98, Vol. 68 Issue 6, p8
Focuses on a survey sponsored by Accountemps which suggest that employees are most productive on a Tuesday. Business cycles of a workweek.
- What your desk says about you. // Secretary;May97, Vol. 57 Issue 5, p4
Presents a survey on executives' views on the most important quality of a successful administrative assistant. Findings of the survey.
- Taking the pulse: Employee poll reveals vital clues for execs. // H&HN: Hospitals & Health Networks;10/5/94, Vol. 68 Issue 19, p74
Discusses the importance of conducting an employee opinion survey. Reasons why administrators conduct an employee survey; Advice by Kevin Sheridan, president and CEO of the Chicago consulting firm Human Resources Services.
- The seven survey sins. Stanek, Jack // Personnel Journal;Jul96 Supplement New Product, Vol. 75 Issue 7, p1
Discusses pitfalls that companies should avoid to ensure the effectiveness of employee opinion surveys. Bad timing; Failing to use sample methodology utilization; Surveying too frequently; Over-simplified surveys; Team reporting.
- Oh, that Web! // New Mexico Business Journal;Sep98, Vol. 22 Issue 8, p14
Cites a questionnaire posted on a Web site which may be helpful in evaluating employees' troublesome behavior and attitude.
- Don't copy an attitude survey. McShulskis, Elaine // HR Magazine;Sep97, Vol. 42 Issue 9, p20
Presents an advice from Robert J. Sahl, general partner of WMS and Company Incorporated, regarding the use of standardized questionnaires when surveying employee attitudes. Inaccuracy and negative effects of standardized surveys; Advantages of using tailored attitude surveys.