A System Software Quality Model using DeLone & McLean Model and ISO/IEC 9126

Hwa-Young Jeong; Yoon-Ho Kim
March 2012
International Journal of Digital Content Technology & its Applic;Mar2012, Vol. 6 Issue 5, p181
Academic Journal
It is important work to exactly know what is major quality and their sub-criterion on QoS model. Furthermore, when the system developer or designer construct or make system software, they need to get an accurate guide line of the quality. However, the quality research of system software area lacked. This research aims to identify the criteria and to make quality model for system software. For the model, we extract criteria fitting on system software from DeLone & McLean's quality model and ISO/IEC 9126 characteristics. The major quality has six criteria, and they affect to user and system satisfaction.


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