Sickest patients aren't surveyed

June 2012
Medical Ethics Advisor;Jun2012, Vol. 28 Issue 6, p68
The article discusses the assessment of quality of hospital care that includes only live discharges. To assess the quality of hospice care, Professor Joan M. Teno created the Brown University Family Evaluation of Hospice Care which was a part of a research team which created a survey endorsed by National Quality Forum. According to Teno, it is hard to measure consumer's expectations so health care providers should develop a care plan that could reflect patient's preferences and values.


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