'A Different Way of Doing Business.'

L. B.
May 2012
Trustee;May2012, Vol. 65 Issue 5, p15
Trade Publication
The article focuses on ThedaCare Inc.'s team-based model of care. The five-hospital system's president and chief executive officer (CEO) John S. Toussaint has spearheaded the development of the model that improved patient satisfaction and reduced reconciliation errors, cost per patient, length of stay, and 30-day readmission rate. Advice is offered to health system executives wanting to implement team-based care.


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