Umlauf-Garneau, Elyse
October 2002
Shopping Center World;Oct2002, Vol. 31 Issue 10, p60
Trade Publication
Focuses on the monitor of shopping center security by security agencies in Illinois. Approach applied by Ron Graziano, employee of IPC International Corp. on mall management; Emphasis on customer service in maintenance of security in the mall by Jesse Mendoza; Level of security employed after the terrorist attacks.


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