TITLE

Problem Creation and Resolution in Unionized Workplaces: A Review of the Grievance Procedure

AUTHOR(S)
Meyer, David
PUB. DATE
September 2002
SOURCE
Labor Studies Journal;Fall2002, Vol. 27 Issue 3, p81
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
In this paper, grievance filing and handling is placed in the broader context of problem creation and resolution. Management actions lead to problems when the action is severe enough or has a large scope. Worker reaction is based on both a desire and a reason to overturn the action. Problems become grievances when contractual, precedential, or past practice rights apply to the situation. The existence and applicability of rights usually leads to the grievance procedure being used to resolve problems. When rights are unclear, the pursuit of interests leads to other channels being used. There are four problem resolution channels examined: (1) economic power against high-level management, (2) economic power against low-level management, (3) informal negotiations between the union and management, and (4) the grievance procedure. The paper examines the various aspects of problems, conditions, and behaviors that determine which channel is selected for resolution and the outcome of that resolution.
ACCESSION #
7533197

 

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