Towards Crowdsourced Online Dispute Resolution

Van den Herik, Jaap; Dimov, Daniel
April 2012
Journal of International Commercial Law & Technology;Apr2012, Vol. 7 Issue 2, p99
Academic Journal
Using crowdsourcing for solving disputes is a subject that has not been discussed in many scientific publications. However, since Crowdsourced Online Dispute Resolution (CODR) provides a cheap, fast, and democratic dispute resolution, it has a potential that needs to be explored scientifically. How should eBay solve otherwise 60 millions disputes per year? Building a CODR platform with the convenience and attractiveness of other collective intelligence systems, such as Wikipedia, YouTube, and Google, may cause many variants of traditional forms of dispute resolution fading away. In order to shed more light on CODR, the present contribution defines this new type of dispute resolution, describes the present state of play, and builds a theoretical framework by investigating CODR building blocks. Although the paper provides only the start of a profound discussion, it shows introductory explorations of the key theoretical issues involved in CODR.


Related Articles

  • ADR: Virtue or Vice? Costello Jr., Edward J. // Dispute Resolution Journal;May99, Vol. 54 Issue 2, p62 

    Offers a step-by-by step guide to the merits and pitfalls of employing alternative dispute resolution (ADR) mechanisms. ADR mechanisms; Virtues and vices of ADR; Occasions when ADR is the best route to take for both counsel and client. INSET: Untitled.

  • 'Tactics for resolving disputes without litigation' Stowers, Russell // Inside Tucson Business;2/11/2002, Vol. 11 Issue 47, p5 

    Presents tips for resolving disputes without litigation. Staying flexible and avoiding hardened positions; Listening carefully to opposing arguments; Putting settlement of any business disputes in writing.

  • Why In-House Dispute Resolution Makes Sense. Barth, Stephen // Lodging Hospitality;5/15/2002, Vol. 58 Issue 7, p19 

    Focuses on the in-house dispute resolution process, a system of resolving disputes between employers and employees. Advantages of the process to both employers and employees; Significance of following the termination guidelines and implementing an effective dispute resolution program to a hotel.

  • Conflict often breeds adversarial stance, but cooperative spirit facilitates resolution. Noll, Douglas E. // Business Journal Serving Fresno & the Central San Joaquin Valley;06/26/2000, Issue 322634, p7 

    Discusses the various aspects of dispute resolution. Adversarial assumption that emanates from certain cultural values; Resolution of conflicts through application by a third party of a general rule of law; Peacemaker's perspective that conflict is not adversarial.

  • Family resolution solution. Zumeta, Zena D. // Corporate Detroit;Sep95, Vol. 13 Issue 9, p44 

    Discusses the alternative dispute resolution (ADR) as a cost-effective means of solving conflicts without litigation. Mediation and facilitation process; Finding a mediator.

  • Creative Hearing Condemns Conditions. Feldman, Robert A. // Corporate Legal Times;Jan2002, Vol. 12 Issue 122, p7 

    Comments on the resolution of disputes through arbitration. Difficulties caused by a third party's unwillingness to take part in the arbitration process; Key requirements of out-of-court dispute resolution; Sample cases related to the issue.

  • Ask The Ombudsman. Le-Grand, Dominique // Cabinet Maker;3/15/2013, Issue 5829, p16 

    The article provides an answer concerning Alternative Dispute Resolution (ADR) and how to use it.

  • Litigating in Lean Times: Theory and Practice. Hogan, Kathleen A. // Family Advocate;Fall2013, Vol. 36 Issue 2, p4 

    An introduction is presented in which the editor discusses various reports within the issue on topics including techniques in dealing with professional litigants, ways of undertaking cost-efficient custody case, and the process of dispute resolution.

  • Appendix 5: Uniform Dispute Resolution Policy Approved Providers.  // Internet & E-commerce;6/5/2001, p94 

    A list of Uniform Dispute Resolution Policy approved providers is presented.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics