Stacey, Kim
April 2012
Mortuary Management;Apr2012, Vol. 99 Issue 4, p22
Trade Publication
The author explores how pet end-of-life care providers are being affected by compassion fatigue. Based on the book "Funeral Home Customer Service A-Z: Creating Exceptional Experiences for Today's Families," she notes that symptoms of compassion fatigue include exhaustion, irritability, impatience and depression. After speaking with end-of-life care provider Don McGee, she learned that the kind of fatigue being experienced by McHee is different from those in the standard funeral service.


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