Brokers warn against technology reliance

Lee, Karen
October 2002
Employee Benefit News;Oct2002, Vol. 16 Issue 13, p15
Comments on the use of computer to sell products. Views on the dependence on technology; Types of workers with access to personal computers that are more likely to open up to the idea of researching and enrolling in insurance policies online; Significance of the right combination of automation and face-to-face contact.


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