April 2012
E-Scan Newsletter;Apr2012, Vol. 38 Issue 4, p5
The article focuses on the core conversion project implemented by North Vancouver, British Columbia-based North Shore Credit Union to enable the secure and effective interaction with members across multiple channels. Chief information officer (CIO) Fred Cook, who discussed the core system replacement at "Bank Systems & Technology" 2011 Executive Summit, said the business side saw the move as a corporate project. Cook says that the thorough needs analysis led to North Shore's success.


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