TITLE

Keeping Up with the E-Giants

AUTHOR(S)
Tompkins, Jim; Avila, Dan
PUB. DATE
March 2012
SOURCE
Material Handling & Logistics;Mar2012, Vol. 67 Issue 3, p31
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article focuses on the evolution of electronic commerce (e-commerce) in the U.S. It states that the early days of e-commerce was focused on specific items such as computers and books, while the leading online products categories in 2012 were computers and apparel, accessories and footwear, and appliances. It mentions that customer service is an important priority for online shoppers, in which its key component is order accuracy.
ACCESSION #
74617833

 

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