TITLE

Utilize access staff in multiple areas

PUB. DATE
May 2012
SOURCE
Hospital Case Management;May2012, Vol. 20 Issue 5, p79
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article discusses the career ladder program at Palmetto Health Richland in Columbia, South Carolina which involves cross-training in four admissions areas, financial counseling and patient outcomes. Ebony Seymour, patient access manager, explains that the career ladder process provides a pool of patient access representatives competent in multiple admissions areas, enabling staff to shift between areas during call-ins, disasters, and holidays.
ACCESSION #
74471534

 

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics