TITLE

Cisco Systems Expands Capabilities of IP Contact Center

PUB. DATE
October 2001
SOURCE
Customer Interface;Oct2001, Vol. 14 Issue 10, p40
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Deals with the enhancements added by Cisco Systems Inc. to its Cisco Internet Protocol (IP) Contact Center, a suite of IP telephony and contact center products. Features and capabilities; Details of how it works for call centers.
ACCESSION #
7436114

 

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