TITLE

A Formal Approach for the Inclusion of Key Performance Indicators in a Business Process Modeling

PUB. DATE
December 2010
SOURCE
International Journal of Computer Applications;Dec2010, Vol. 12, p24
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article discusses a goal-oriented approach based on two axes for developing a business process requirement model with key performance indicators. It states that business process modeling is complex as it requires the combination of several dynamic parameters including the customer's quality requirements. The results reportedly led to a vision in business process modeling called triangular model of business processes.
ACCESSION #
73947229

 

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