CUSTOMER-VENDOR RELATIONSHIPS: Negotiating Essential Provisions in IT Contracts to Protect Customers and Create Successful Partnerships

Fox, Steven J.; Schick, Vadim
April 2012
Hospitality Upgrade;Spring2012, p148
Trade Publication
The article focuses on the relationship of customers and vendors. It reports that negotiation is an essential provision in contracts of information technology (IT) as it protects consumers and helps in creating successful partnerships. It reports that everything is negotiable including price, payment terms and the scary provisions. It also presents several methods which helps in ensuring successful partnerships including license, limitation of liability, termination rights.


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