Going the Extra Mile

Opiela, Nancy
September 2002
Journal of Financial Planning;Sep2002, Vol. 15 Issue 9, p60
Academic Journal
This article offers pieces of advice on how financial planners in the U.S. can enhance their relationships with their clients. Financial planning is a relationship business. Accordingly, planners often find themselves going above and beyond traditional financial planning and investment management to offer their clients services that don't fall under any kind of financial umbrella. Some of these ancillary services have worked so well for individual clients that planners have sought to offer them in a more formal way to all their clients. Other extras that planners willingly provide are more unique and fall under the 'helping hand' category. Michael Haubrich, a certified financial planner, helps his clients shop for new and used vehicles. His venture outside the realm of traditional financial planning services has been so successful that Haubrich now offers real estate assistance under his firm's umbrella. Travel is another avenue planners, looking to provide that something extra to clients, have ventured down. What's more, planners often will put clients who have similar travel interests in touch with one another. For lack of a better word, legwork is another service planners offer clients. In these, rather than develop a service like car buying that appeals to clients across the board, the emphasis here is on the specific, often immediate, needs of the individual client.


Related Articles

  • 6 Solutions for the Stressed - Out Advisor. VESSENES, KATHERINE // Research;Mar2014, Vol. 37 Issue 3, p55 

    The article suggests several ways to reduce stress from too much business for financial advisors. Topics discussed include team work, identification of important and non-essential steps and outsourcing. It also discusses limiting the number of clients meeting per day, hiring personal trainer and...

  • Independent vs. Affiliated Advisors: Why High Net Worth Investors choose one over the other.  // Spectrem High Net Worth Advisor Insights;Feb2008, Vol. 4 Issue 2, p3 

    The article analyzes the underlying reasons behind the growing number of investors choosing the services of independent advisors over that of affiliated advisors. According to the author, the trend is fueled by the desire of clients to get a more objective advice and research, which independent...

  • Waiting Out the Storm with Retiree Clients: The Long-Term Perspective Prevails. Most, Bruce W. // Journal of Financial Planning;Dec1998, Vol. 11 Issue 6, p36 

    This article provides information on several measures adopted by financial planners to prepare and reassure their clients in the event of a market downturn. Many planners reported making special calls to retirees they thought might be particularly edgy. Making phone calls, writing letters, and...

  • A Game Plan for Working with Professional Athletes. Reinhold, Eric J. // Journal of Financial Planning;Jun2000, Vol. 13 Issue 6, p114 

    This article highlights the planning issues which financial planners should consider when working with professional athletes. The basic planning issues include: net worth; cash flow; budget; taxes; insurance; investments; retirement; and estate. Agents typically charge from three to five percent...

  • Quantum Planning. Levin, Ross // Journal of Financial Planning;Sep2005, Vol. 18 Issue 9, p60 

    This article focuses on the application of the concept of quantum physics in financial planning. The financial planning profession has been debating around the issue of life planning and financial planning. The arguments center on what financial planning is and what financial planners should be...

  • Dead Ends. Reinhart, Len // Financial Planning;Jun2003, Vol. 33 Issue 6, p43 

    Deals with the possible ramifications of developing an aggregate measure in assessing the performance of financial advisers. Factors which demand customized planning and portfolio design; Potential impact of an aggregate measure on adviser-client relationship; Ways in which financial advisers...

  • Arbitration Showdown. Cohen, Joseph S.; Lee, Michael B. // Financial Planning;Jul2003, Vol. 33 Issue 7, p62 

    Presents tips for financial planners on avoiding client claims. Importance of material information disclosure; Supervision of staff involved in the sale of securities; Value of making a contemporaneous record of events.

  • Getting to 'Done' Cates, Bill // On Wall Street;Sep2003, Vol. 13 Issue 9, p76 

    Tackles the views of author Bill Bachrach on the roles and obligations of an investment advisor. Perception of advisors on financial services; Issues that should be dealt with by investment advisors; Ways to manage advisor-client rapport.

  • Cashing In. Bowen Jr., John J.; Joyce, Larry // On Wall Street;Sep2004, Vol. 14 Issue 9, p80 

    Outlines a series of client meetings that can be used by financial advisors to form the backbone of their consultation process. Discovery meeting; Wealth management plan meeting; Mutual commitment meeting.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics