TITLE

Happier patients drive future volume

PUB. DATE
April 2012
SOURCE
Same-Day Surgery;Apr2012, Vol. 36 Issue 4, p45
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article reports on an initiative which was implemented at Spectrum Health in Grand Rapids, Michigan to improve presurgical communication and care with patients and resulted in improved levels of patient satisfaction.
ACCESSION #
73789179

 

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