Kymenlaakso, Ilkka Virolainen
January 2012
Global Conference on Business & Finance Proceedings;Jan2012, Vol. 7 Issue 1, p432
Conference Proceeding
Forgiveness is a topic that is seldom discussed in organizations. This paper brings to light the kind of role forgiveness can play in organizations. This paper shows the different benefits that forgiveness can bring into an organization and also how forgiveness can be used in practice. Forgiveness brings many benefits at the individual employee level, dyad level, team level and organizational level. Conflicts, misunderstandings, losing trust and crises are all things that happen in companies. Forgiveness can be used as a tool to solve these issues. Therefore forgiveness can be seen as a leadership and employee wellbeing tool. This paper is a literature review.


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