Heading back to School

Marek, Sue
August 2002
Wireless Week;8/19/2002, Vol. 8 Issue 31, p36
Trade Publication
Reports that a handful of wireless carriers and a few retailers are beginning to realize the value in teaching their employees how to sell the next-generation services. Reasons few consumers flocking to the emerging wireless data services that hold so much promise; Comments from Best Buy's Dave Sprosty about selling that type of service; One of the biggest challenges for the salespeople.


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