Health plans see rise in satisfaction rates

September 2002
Employee Benefit News;Sep2002, Vol. 16 Issue 11, p3
Reveals that the satisfaction gaps between U.S. health maintenance organizations (HMO) and other types of plans are closing according to a 2002 survey by DSS Research. Percentage of HMO members who gave their plans top ratings in satisfaction; Increase in the satisfaction ratings for health insurance and managed care companies.


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