TITLE

Ask staff to ID why copay uncollected

PUB. DATE
February 2012
SOURCE
Hospital Access Management;Feb2012, Vol. 31 Issue 2, p21
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article discusses the importance on the patient access staff to identify the reason behind not collecting copays while citing comments from Michelle Gray, director of patient access and outpatient registration at Cincinnati (OH) Children's Hospital Medical Center.
ACCESSION #
70754471

 

Related Articles

  • Improve jointly with clinical areas.  // Hospital Access Management;Feb2012, Vol. 31 Issue 2, p20 

    The article offers information on Ochsner Health System in New Orleans, Louisiana, executed a project wherein patient access and clinical managers performed a cross-departmental review of the registration, discharge, billing, and account reconciliation process.

  • Patient access expects fast and accurate QA.  // Hospital Access Management;Nov2010, Vol. 29 Issue 11, p131 

    The article focuses on the use of an automated quality assurance (QA) system by the patient access department at Methodist Charlton Medical Center in Dallas, Texas.

  • 'Get it right the first time' should be the mantra.  // Hospital Case Management;Jul2011, Vol. 19 Issue 7, p107 

    The article emphasizes on the importance of the case managers (CMs) in the emergency departments collaborating with the medical staff for maintaining complete and accurate documentation which supports the medical necessity of all inpatient procedures and continued stay criteria. Also discussed...

  • Correct reg errors with real-time QA.  // Hospital Access Management;Jul2013, Vol. 32 Issue 7, p77 

    The article focuses on the need for hospitals to invest in a quality assurance system to prevent inaccuracies at the time of registration. The errors can be fixed and clams can be prevented if registrars correct mistakes in real time. Nikki Taylor, assistant director of patient access services...

  • 2 new tools combat denials.  // Hospital Access Management;Jun2012, Vol. 31 Issue 6, p64 

    The article reports that Iowa Health Care in Iowa City uses a registration quality assurance (QA) tool aimed at reducing manual checks with edits focused on preventing claims denials due to front-end errors, such as invalid mailing addresses or incorrect ID numbers. Susan Newton, revenue cycle...

  • Verify insurance without costly delays.  // Hospital Case Management;May2012, Vol. 20 Issue 5, p78 

    The article offers information on advantages of using the real-time insurance verification tool. Courtney M. Higdon, director of enterprise patient access services at Great Britain HealthCare in Lexington, Kentucky states that 100 percent of their accounts have real-time eligibility checks...

  • Payer info accuracy is a challenge.  // Hospital Access Management;Nov2012, Vol. 31 Issue 11, p126 

    The article discusses the challenges of payer information accuracy often faced by registrars at the Advocate Illinois Masonic Medical Center in Chicago, while giving estimates to patients. Often the estimates and benefits provided by the insurance companies are not correct, which leads to...

  • Ability to estimate equals quadruple revenue.  // Hospital Access Management;May2013, Vol. 32 Issue 5, p56 

    The article focuses on emergency department (ED) registrars at the University of Washington (UW) Medical Center in Seattle, invested in a price estimation tool, that has a ability to estimate equals quadruple revenue, which will be used by staff to collect during discharge from the ED.

  • Regional Differences in Acute Stroke Admission and Thrombolysis Rates in the German Federal State of Hesse. Stolz, Erwin; Manfred, Gerhard F. Hamann; Kaps; Misselwitz, Bj√∂rn // Deutsches Aerzteblatt International;9/9/2011, Vol. 108 Issue 36, p5 

    The article offers information on the quality assurance program for acute stroke treatment in the German Federal State of Hesse. This program, which is being conducted in Hesse since 2003, is participated by all hospitals involved in the treatment of patients with acute stroke. It is run to...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics