X, Y and Z are Call Numbers, Not Co-workers: Communicating Through Generational Differences

Keegan, Kerry
December 2011
Feliciter;2011, Vol. 57 Issue 6, p222
In this article the author discusses the generational gap that often exists within employees of libraries and provides recommendations to library administrators on how to handle such differences to produce a positive work environment. Particular focus is given to differences in personality characteristics of older librarians and those of Generation Y and the role of administrators as facilitators of collaboration is emphasized.


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