Welcome to a lesson from Wayne's world

Allegrezza, Ray
July 2002
Furniture/Today;7/8/2002, Vol. 26 Issue 43, p67
Trade Publication
Narrates the author's experiences with good and bad customer service. Restocking fee that the author had to pay when he returned jewelry his wife bought from a home television shopping channel; Praise for the owner of a Web site that sells guitar strings.


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