TITLE

Unintended Negative Effects of Diversity Management

AUTHOR(S)
Von Bergen, C.W.; Soper, Barlow; Foster, Teresa
PUB. DATE
June 2002
SOURCE
Public Personnel Management;Summer2002, Vol. 31 Issue 2, p239
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Diversity management has grown out of the need for organizations, agencies, and departments to address a changing workforce and other pervasive social pressures. An army of experts has emerged to meet this growing need, but frequently with questionable results. This paper highlights why diversity training is important and will become even more so, issues related to quality control of providers and services, what may go wrong within the context of providing diversity training programs, and the results in these situations for individuals and organizations.
ACCESSION #
6873783

 

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