TITLE

CHASING CUSTOMERS THOUGH THE ETHER

AUTHOR(S)
Bruno, Maria
PUB. DATE
June 2002
SOURCE
Bank Technology News;Jun2002, Vol. 15 Issue 6, p1
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the effort of banks to offer services both online and offline to customers in the U.S. Accountability of information technology in terms of bank services shortcomings; Complexity of the method used for customer contact on the Internet; Expenses incurred by banks on customer services.
ACCESSION #
6823794

 

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