TITLE

E-commerce is E-ssential

AUTHOR(S)
Jacobson, John
PUB. DATE
November 2011
SOURCE
Metal Center News;Nov2011, Vol. 51 Issue 12, p22
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the significance of electronic commerce in effectively marketing the products of various companies in the steel industry in the U.S. It mentions on the survey conducted by Jacobson & Associaties, which gathered comments from steel buyers about online customer service. It ranks several mills according to customer satisfaction by category, on its websites and overall customer satisfaction by product category.
ACCESSION #
67721417

 

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