Finding Nirvana: Patients Loving and Trusting Our Hospitals

July 2011
Marketing Health Services;Summer2011, Vol. 31 Issue 3, p32
Academic Journal
The article offers information on suggestions for health service providers to run their business successfully. It states that, medical service providers need to keep assessing the conversations and social network behaviors of their patients to analyze their own performance. It also emphasizes on satisfying patients with services, as more customer satisfaction will result in increased business. It mentions that health care providers must give importance to their own training for enhancing the standards of their services.


Related Articles

  • GPS FOR THE SOCIAL MEDIA SUPERHIGHWAY.  // Marketing Health Services;Summer2011, Vol. 31 Issue 3, p12 

    The article offers information on suggestions for health service providers to develop a successful social media plan for their brands. It states that, it is important for health companies to examine their organization's culture before mentioning anything about it on the social networking sites...

  • Quality in practice: implementation of hospital guidelines for patient identification in Malawi. Latham, Tom; Malomboza, Olive; Nyirenda, Loveness; Ashford, Paul; Emmanuel, Jean; M'Baya, Bridon; Bates, Imelda // International Journal for Quality in Health Care;Dec2012, Vol. 24 Issue 6, p626 

    Quality problem or issue Patient identification in a teaching hospital in Malawi. Initial assessment 34% of hospital staff recalled a misidentification event in the preceding year; less than 10% of staff described the use of unique patient identifiers other than name when taking blood samples...

  • Successful recruitment and retention strategies for women health volunteers: viewpoints of the volunteers' supervisors and relevant researchers. Moghaddam, Hamed Rezakhani; Allahverdipour, Hamid; Matlabi, Hossein // Journal of Multidisciplinary Healthcare;Oct2018, Vol. 11, p621 

    Background: Women health volunteers (WHVs) are a link between people and healthcare workers. Despite their key role in promoting community health, strategies are rarely designed to keep them volunteering. The aim of this research was to find successful strategies to overcome barriers to...

  • Medical recordkeeping, essential but overlooked aspect of quality of care in resource-limited settings. Pirkle, Catherine M.; Dumont, Alexandre; Zunzunegui, Maria-Victoria // International Journal for Quality in Health Care;Dec2012, Vol. 24 Issue 6, p564 

    Medical recordkeeping is essential to assuring quality health care. Records aid in the medical management of patients while serving epidemiological purposes. Medical recordkeeping is often inadequate in resource-limited settings, which threatens the quality of health care. In this study, by way...

  • Quality of care in low- and middle-income settings: what next? Bradley, Elizabeth H.; Yuan, Christina T. // International Journal for Quality in Health Care;Dec2012, Vol. 24 Issue 6, p547 

    No abstract available.

  • Comparison of health service accreditation programs in low- and middle-income countries with those in higher income countries: a cross-sectional study. Braithwaite, Jeffrey; Shaw, Charles D.; Moldovan, Max; Greenfield, David; Hinchcliff, Reece; Mumford, Virginia; Kristensen, Marie Brunn; Westbrook, Johanna; Nicklin, Wendy; Fortune, Triona; Whittaker, Stuart // International Journal for Quality in Health Care;Dec2012, Vol. 24 Issue 6, p568 

    Objective The study aim was twofold: to investigate and describe the organizational attributes of accreditation programmes in low- and middle-income countries (LMICs) to determine how or to what extent these differ from those in higher-income countries (HICs) and to identify contextual factors...

  • Bridging the gap between basic science and clinical practice: The role of organizations in addressing clinician barriers. Beckett, Megan; Quiter, Elaine; Ryan, Gery; Berrebi, Claude; Taylor, Stephanie; Cho, Michelle; Pincus, Harold; Katherine Kahn // Implementation Science;2011, Vol. 6 Issue 1, p35 

    Background: New National Institutes of Health policies call for expansion of practice-based research to improve the clinical research enterprise and facilitate dissemination of evidence-based medicine. Objective: This paper describes organizational strategies that influence clinicians' decisions...

  • ECRI Reports Explains Importance of Chain-of-Command Policies.  // Professional Safety;Feb2005, Vol. 50 Issue 2, p13 

    The article reports that delivery of patient care can involve differences of opinion in clinical practice. Healthcare facilities must provide a means for caregivers to resolve these differences in order to provide safe patient care. A new report from ECRI explains the purpose of chain-of-command...

  • Healthcare workers' perceptions of the duty to work during an influenza pandemic. Damery, S.; Draper, H.; Wilson, S.; Greenfield, S.; Ives, J.; Parry, J.; Petts, J.; Sorell, T. // Journal of Medical Ethics;Jan2010, Vol. 36 Issue 1, p4 

    Healthcare workers (HCWs) are often assumed to have a duty to work, even if faced with personal risk. This is particularly so for professionals (doctors and nurses). However, the health service also depends on non-professionals, such as porters, cooks and cleaners. The duty to work is currently...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics