TITLE

What to do when training backfires

PUB. DATE
November 2011
SOURCE
Managing People at Work;Nov2011, Issue 356, p7
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article offers advice for managers on how to manage their prickly and argumentative employees, who went to a training seminar on how to communicate in a conflict but turned out into inexpressive and insincere, by doing nothing, suggest other methods, or arrange to attend a different seminar.
ACCESSION #
67465977

 

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