Maxwell, Robert
June 2011
Social Policy Journal of New Zealand;Jun2011, Issue 37, p37
Academic Journal
This article identifies participants’ perceptions of the outcomes from Limited Service Volunteers at Burnham Military Camp, a programme that provides motivational intervention for the unemployed. Means-end theory has been used to examine the relationships between the activities (the “means”) and the resulting values (the “ends”). This article describes the most important outcomes, as perceived by participants during the Limited Service Volunteers programme. Means-end interviews were conducted with 85 participants of the October 2006 intake. Analysis of the data is represented in ladder maps, illustrating the links between individual activities and the associated outcomes. Demographic variables of age, gender and ethnicity highlight the variances of outcomes between these subgroups. A second set of means-end interviews was conducted with 28 participants by phone six months after the course, highlighting the outcomes that had a lasting impression on the participants. The results demonstrate the positive and lasting outcomes of the Limited Service Volunteers programme, and thus can be used to show the effects and enhance the design and delivery of the programme.


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