Chynoweth, Carly
November 2011
People Management;Nov2011, p36
The article describes how Toyota GB survived the recession, a major product recall and the impact of Japan's tsunami on its supply chain. Toyota Managing Director Jon Williams developed a strategy to get back into a growth mindset for Toyota in Great Britain. Human resources (HR) director, Francesco Mereu led the implementation of the company's business strategy and brand transformation. Key initiatives include the One Team program, job cuts, training of people, and change in HR process.


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