Turbocharged Retail Training

Lachnit, Carroll
May 2002
Workforce (10928332);May2002, Vol. 81 Issue 5, p16
Focuses on the employee training approach used by Pep Boys retail and service stores. Application of an electronic learning program for employee training; Challenges associated with employee training.


Related Articles

  • Pep Boys: Adding Traction to the Learning Experience. Hollis, Emily // Chief Learning Officer;Mar2005, Vol. 4 Issue 3, p54 

    Profiles Pep Boys Manny Moe & Jack, a successful auto parts supply company in the U.S., and its organizational learning techniques. Effort of company CEO Larry Stevenson to decentralize learning in the organization; Use of learning management systems in the company such as simulation-based...

  • PEP BOYS COUNTING ON THE 'ROAD AHEAD'. Bulik, Beth Snyder // Advertising Age;3/24/2014, Vol. 85 Issue 6, p44 

    The article looks at automobile supplies and car maintenance company Pep Boys, as of 2014. It describes competitive challenges facing the company, including the creation of stand-alone car service centers by automobile dealers. It discusses the company's efforts to reinvigorate its business,...

  • Is Pep Boys becoming a service operation?.  // Automotive Marketing;Nov97, Vol. 26 Issue 11, p34 

    Provides information on an announcement made by Pep Boys. Expansion of the company's program with AutoNation USA to include three pilot programs; Identification of these programs; Increase in sales of the company for the second quarter; Views from Mitch Leibovitz, chief executive officer of the...

  • Pep Boys debuts in Connecticut.  // Discount Store News;11/20/95, Vol. 34 Issue 22, p33 

    Reports on the opening of Pep Boys' first store in Connecticut.

  • Car-parts chain coming; several sites chosen. Roush, Matt // Crain's Detroit Business;11/14/94, Vol. 10 Issue 46, p2 

    Reports that Pep Boys--Manny, Moe & Jack Inc. will open its first two stores in Detroit, Michigan.

  • Cheap shots. Molla, Tony // Motor Age;Jul96, Vol. 115 Issue 7, p5 

    Comments on a Pep Boys television advertisements which focus on showing the average independent automotive service dealer as a greasy, uneducated buffoon. Reason for the advertisements; How such stereotyping hurt all of those in the industry; Protest sparked up the advertisements.

  • Pep boys puts out feelers. Comiteau, Jennifer // Adweek Western Edition;11/24/97, Vol. 47 Issue 47, p35 

    States that automotive retail chain Pep Boys will be making overtures to advertising agencies after awarding its $25 million account to Cliff Freeman and Partners in New York. Details on Pep Boys; Identification on who handles media planning and buying chores for Pep Boys since June 1996.

  • HOW TO MURDER THE COMPETITION. Taylor III, Alex // Fortune;2/22/1993, Vol. 127 Issue 4, p87 

    Describes Pep Boys--Manny, Moe & Jack, an auto parts retail chain. CEO Mitchell Leibovitz's comments on competition; Services Pep Boys offers along with auto parts; How Leibovitz curbs overcharging and superfluous repairs; How Pep Boys can charge less for repairs; History of company; How...

  • Pep Boys to debut format.  // Chain Store Age Executive with Shopping Center Age;Oct94, Vol. 70 Issue 10, p28 

    Reports on the debut of Pep Boys' mini-stores. Stocks; Expected stores to be opened.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics