TITLE

Combing Through the Files

AUTHOR(S)
Grebb, Michael
PUB. DATE
May 2002
SOURCE
Multichannel News;5/6/2002, Vol. 23 Issue 18, p70
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports the customer complaints concerning the cable industry in the U.S. Failure of answering service to relay repair calls; Poor quality of telephone customer service; Range of billing mistakes.
ACCESSION #
6650180

 

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