TITLE

There's no "I" in team

AUTHOR(S)
Hillard, Kerry
PUB. DATE
September 2011
SOURCE
Firstline;Sep2011, Vol. 7 Issue 9, p4
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article focuses on the Firstline Live presentation by Brian Conrad, certified veterinary practice manager (CVPM) at Meadow Hills Veterinary Center in Kennewick, Washington. In his presentation, Conrad admitted that he used to struggle in holding meetings which negatively affected his client's service practice. After reevaluating and examining how to hold meetings effectively, Conrad was reportedly able to engage employees and improve client and patient care.
ACCESSION #
66252458

 

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