TITLE

A STUDY ON THE IMPACT OF REWARDS ON EMPLOYEE MOTIVATION IN THE TELECOMMUNICATION SECTOR OF PAKISTAN

AUTHOR(S)

Zaidi, Farheen B.; Abbas, Zahra

PUB. DATE

July 2011

SOURCE

Interdisciplinary Journal of Contemporary Research in Business;Jul2011, Vol. 3 Issue 3, p978

SOURCE TYPE

Academic Journal

DOC. TYPE

Article

ABSTRACT

A good reward system is necessary to motivate the employees of an organization. This study was conducted in order to investigate the impact of rewards on the motivational level of employees of telecommunication sector of Pakistan. The impact of three independent variables rewards, monetary rewards and non-monetary rewards on the dependent variable motivation was studied. Four dimensions of motivation, focus, determination, effort and satisfaction were considered for the development of theoretical framework. A total of 292 questionnaires were returned fully complete. The research study showed that there exists a strong positive relationship in rewards and motivation among the employees. It was concluded that monetary rewards have greater impact on motivation of employees than the non-monetary rewards. Significant differences in rewards offered to employees and motivation level were found in the analysis of comparison of means with respect to gender, age group, marital status, working duration in the organization and salary.

ACCESSION #

66172744

Tags: TELEPHONE companies -- Employees;  EMPLOYEE motivation;  GOAL setting in personnel management;  JOB enrichment;  INCENTIVES in industry;  PERSONNEL management

 

Related Articles

• Match Your Employees With the Right Reward. Juergens, Jennifer // Corporate Meetings & Incentives;May2007, Vol. 26 Issue 5, p29 

  The article reports on the result of a study which analyzes employees preferences on how to be recognized. Findings reveal six categories that define employees specific traits that can be used by companies to motivate their workers. It has been found that employees can be classified as freedom...

• Retailers use raft of perks this yule.  // Employee Benefits;Dec2007, p11 

  The article focuses on placing perks in place by the high-street retailers to help boost employee motivation during the busy pre-Christmas period in Great Britain. According to the author, a personalised Christmas card, a free festive meal at their workplace canteen will be provided by the...

• Mine Ore and Ire. Morgan, Tom // Business Journal (Central New York);7/16/2004, Vol. 18 Issue 29, p27 

  Discusses a factory owner in Tennessee's approach to motivating employees. Incentives designed to increase production; Production goal; Application of the technique in presidential campaigns.

• Celebrate. Whitten, Neal // PM Network;Aug2005, Vol. 19 Issue 8, p21 

  Encourages project leaders to acknowledge their team for a job well done. Reason for setting milestone for a team; Benefits associated with the celebration of a completed project; Implication of the failure to recognize the team's work for one's leadership.

• Designing a Dual Career-Track System. Tucker, Robert; Moravec, Milan; Ideus, Ken // Training & Development;Jun92, Vol. 46 Issue 6, p55 

  Focuses on designing a dual career-track system to reward and promote high-performing employees. Overview on the British Petroleum's career-path structure; Theory of the dual career paths; Elements of the dual career-track system of the British Petroleum.

• Stemming the flow. Golding, Nick // Employee Benefits;Jul2007, p49 

  The article discusses the importance of investing in motivating staff on sectors with high turnover rates in Great Britain. However, the author points out that many employers are unwilling to invest in motivational benefits for staff working in call centers, retailers and factories. He also...

• The proven effectiveness of paying for performance. Bourque, Ron // New Hampshire Business Review;9/14/2007, Vol. 29 Issue 20, p24 

  The author reflects on an effective pay for performances of employees. He realizes the big difference between management theory and actual practice and with smart approaches through the Employee Stock Purchase Program, which employees become owners of the company. He emphasizes that rewards are...

• A Penny for Your Thoughts. Durante, Dianne // BusinessWest;3/17/2008, Vol. 24 Issue 22, p14 

  The article offers techniques on how to motivate staff members using common symbols in the U.S. According to the author, the use of common symbols such as penny, elastic band and pencil with an eraser can be used materials which could help uncover and resolve issues in organization. In addition,...

• Create a Successful Incentive Program. Dunlap, Mary // Journal of Financial Planning;May/Jun2010 Practice Management, p12 

  The article offers information on how to create a successful incentive program to reward the employees who have performed excellent job on the success of the business. However, it mentions that employee engagement should be considered in order for an incentive program to be successful....

Read the Article