TITLE

Calling on India to service UK market

AUTHOR(S)
Willmott, Ben
PUB. DATE
April 2002
SOURCE
Personnel Today;4/9/2002, p3
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports the establishment of call center by the insurance company Zurich Financial Services in Great Britain. Use of the center for customer services; Roles of training staff in the call center; Transfer of telephone station jobs to India.
ACCESSION #
6605608

Tags: CALL centers;  ZURICH Financial Services Ltd.

 

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