TITLE

Raising the busbar

AUTHOR(S)
Wood, Janet
PUB. DATE
September 2011
SOURCE
Utility Week;9/16/2011, p14
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article presents insights from UK Power Networks chief executive officer (CEO) Basil Scarsella on his company's operations. He says that he wants his company to be benchmarked by the Office of Gas and Electricity Markets (Ofgem) in the top third for customer services and to be benchmarked by employees in the upper third for fair treatment of staff. Particular focus is given to the company's plan of reducing staff without compulsory redundancies.
ACCESSION #
65996473

 

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