TITLE

WORKPLACE INCIVILITY AND TURNOVER INTENTIONS: THE EFFICACY OF MANAGERIAL INTERVENTIONS

PUB. DATE
August 2011
SOURCE
Academy of Management Annual Meeting Proceedings;2011, p1
SOURCE TYPE
Conference Proceeding
DOC. TYPE
Article
ABSTRACT
The article presents a study which assessed the turnover intentions and workplace incivility as antecedents to efficient managerial interventions. The researchers explored three managerial intervention techniques namely supervisor-employee regular private meetings, team-building as well as work-shift assignments. They argued that the relationship between turnover intentions and experienced incivility will be limited by interventions of the Personal Management Interview (PMI), such that the higher the participation in PMI, the weaker the relation between turnover intentions and experienced incivility.
ACCESSION #
65869723

 

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