Quality and transparency: Commitment to performance measurement earns Norton annual NQF award

Gardner, Elizabeth
September 2011
Modern Healthcare;9/12/2011, Vol. 41 Issue 37, p22
Trade Publication
The article focuses on the commitment of Norton Healthcare of Louisville, Kentucky to performance on every nationally accepted quality measure and transparency that led the company to earn the 18th annual National Quality Healthcare award. The company employs total quality management principles. It also decided to install an enterprise-wide electronic health record system. Norton Healthcare distinguishes itself in several ways on the specific criteria used to choose the award winner.


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