He's hale, hearty, happy, and he's no longer a dealer

Friedman, Steve
April 2002
Automotive News;4/8/2002, Vol. 76 Issue 5978, p14
Trade Publication
Relates the experience of closing a dealership of Buick automobiles in Ohio. Status of the customer satisfaction index of the company; Difficulty of finding dealerships; History of the dealership.


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