The New Normal for Field Services Industry

Rowell, Jerry
September 2011
Mortgage Servicing News;Sep2011 Supplement, p14
The article offers the author's views regarding the economic position of field services industry in the U.S. in 2011. It notes that the industry faces complex regulatory changes, servicer consent orders and increased media and public scrutiny. It states that mortgage servicers can better monitor their partner sites for ongoing compliance by reviewing their operational processes and understand their internal policies, procedures and controls.


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