HANG UP on snail mail

August 2011
Firstline;Aug2011, Vol. 7 Issue 8, p24
The article discusses effective and cost-efficient ways to remind pet owners of their next appointment. Doctor Julie Clark-Blount, owner of Georgia's Laurel Oaks Animal Hospital, says she shifted from using postcard messages to a phone-tree calling system. E-mails are cited as another cost-saving way.


Related Articles

  • Scheduling Appointments to Make the Day Flow Smoothly. Keiser, Stith // Veterinary Team Brief;Jun2016, Vol. 4 Issue 5, p43 

    The article offers information on scheduling appointments for convenience of clients and Veterinarians. Topics discussed include hurried appointments from pet owners resulting in increased stress and management problem for practice owners, maintaining conduct sheet for time management and...

  • Survey of veterinary consultation styles in the UK and Ireland.  // Veterinary Record: Journal of the British Veterinary Association;3/19/2005, Vol. 156 Issue 12, p365 

    Presents a survey on veterinary practices and consultations in Great Britain and Ireland.

  • Quit waiting around for no-shows. Trotta, Elizabeth // Firstline;Jan/Feb2008, Vol. 4 Issue 1, p32 

    The article presents tips to veterinary practices on dealing with pet owners who fail to keep their appointments. Such clients affect the productivity and revenue of a practice. Identify those clients who fail to show up for an appointment. The practice should aim to minimize the disruption such...

  • The pet lovers' triangle part I. Swift, W. Bradford // Dog World;Sep97, Vol. 82 Issue 9, p28 

    Part I. Discusses how relationships can be developed between pet owners and veterinarians. Examination of the different worlds of the pet owner and the veterinarian; Investigates the common interest of the pet owner and veterinarian; Important factors for creating lasting relationships.

  • Top 10 questions for your veterinarian.  // Monroe County Clarion;6/22/2011, Vol. 51 Issue 27, pC8 

    The article lists ten questions for pet owners to ask one's veterinarian, including parasite prevention and control for heartworms, fleas and ticks, proper behavior training and emergency care.

  • Good Pet Bad Pet. Schleichert, Elizabeth // Ranger Rick;Jun2002, Vol. 36 Issue 6, p27 

    Provides tips in getting pet animals. Benefits of the pets; Consultation with pet owners; Discussion with a veterinarian for possible pet ownership.

  • WHEN FLEA CONTROL SHIFTED TO VETERINARIANS.  // Dog Watch;Aug2014, Vol. 18 Issue 8, p6 

    The article offers information on the eradication of fleas in dogs by requesting pet owners to bring their dogs to a veterinarian in order to be given a small product that is only applied to a dog once a month.

  • Tips for finding the right veterinarian. Gallagher, Leslie // Wentzville Journal;9/28/2011, Vol. 49, pC2 

    In the article, the author discusses how can dog pet owners find the ideal veterinarian for their pets, as well as offers several things to consider when choosing a veterinarian, including the payment policies, his/her education and experience, and the business hours and location.

  • Calm clients' concerns about pet diabetes.  // Firstline;Nov2010, Vol. 6 Issue 11, p10 

    The article offers tips to veterinarians on calming clients who are concerned about their diabetic pets, including communicating with a positive attitude and letting clients know that there are ways to control diabetes in pets.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics