12 tips that improve communication

August 2011
Hospice Management Advisor;Aug2011, Vol. 16 Issue 8, p88
The article offers tips for hospice staff members on improving communication with patients who suffer from dementia. It mentions that dementia is the third most frequently cited non-cancer primary diagnosis for hospice as per the report "2010 National Hospice and Palliative Care Organization (NHPCO) Hospice Facts and Figures: Hospice Care in America." The tips include being calm and supportive when the patient speaks, avoiding correction or criticism, and addressing the patient by name.


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