TITLE

Public health in community pharmacy: A systematic review of pharmacist and consumer views

AUTHOR(S)
Eades, Claire E.; Ferguson, Jill S.; O'Carroll, Ronan E.
PUB. DATE
January 2011
SOURCE
BMC Public Health;2011, Vol. 11 Issue 1, p582
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Background: The increasing involvement of pharmacists in public health will require changes in the behaviour of both pharmacists and the general public. A great deal of research has shown that attitudes and beliefs are important determinants of behaviour. This review aims to examine the beliefs and attitudes of pharmacists and consumers towards pharmaceutical public health in order to inform how best to support and improve this service. Methods: Five electronic databases were searched for articles published in English between 2001 and 2010. Titles and abstracts were screened by one researcher according to the inclusion criteria. Papers were included if they assessed pharmacy staff or consumer attitudes towards pharmaceutical public health. Full papers identified for inclusion were assessed by a second researcher and data were extracted by one researcher. Results: From the 5628 papers identified, 63 studies in 67 papers were included. Pharmacy staff: Most pharmacists viewed public health services as important and part of their role but secondary to medicine related roles. Pharmacists' confidence in providing public health services was on the whole average to low. Time was consistently identified as a barrier to providing public health services. Lack of an adequate counselling space, lack of demand and expectation of a negative reaction from customers were also reported by some pharmacists as barriers. A need for further training was identified in relation to a number of public health services. Consumers: Most pharmacy users had never been offered public health services by their pharmacist and did not expect to be offered. Consumers viewed pharmacists as appropriate providers of public health advice but had mixed views on the pharmacists' ability to do this. Satisfaction was found to be high in those that had experienced pharmaceutical public health Conclusions: There has been little change in customer and pharmacist attitudes since reviews conducted nearly 10 years previously. In order to improve the public health services provided in community pharmacy, training must aim to increase pharmacists' confidence in providing these services. Confident, well trained pharmacists should be able to offer public health service more proactively which is likely to have a positive impact on customer attitudes and health.
ACCESSION #
63977823

 

Related Articles

  • Meeting user needs in national healthcare systems: lessons from early adopter community pharmacists using the electronic prescriptions service. Harvey, Jasmine; Avery, Anthony J.; Hibberd, Ralph; Barber, Nicholas // BMC Medical Informatics & Decision Making;2014, Vol. 14 Issue 1, p1 

    Background: The Electronic Prescription Service release Two (EPS2) is a new national healthcare information and communication technology in England that aims to deliver effective prescription writing, dispensing and reimbursement service to benefit patients. The aim of the study was to explore...

  • Patient-focused education base shapes ACPE goals. Frederick, James // Drug Store News;4/11/2005, Vol. 27 Issue 5, p10 

    Reports an increase in demand for more clinically-trained and patient-oriented pharmacists from government and private health plan sponsors in the United States as they try to address rising costs and the need for medication therapy management among seniors and other groups. Goals of the...

  • Here's what consumers said about their R.Ph.s.  // Drug Topics;3/22/2004, Vol. 148 Issue 6, p46 

    Describes consumers' experiences with pharmacists in the U.S. Ways in which pharmacists helped patients; Range of services offered by pharmacists; Ways in which pharmacists showed how they care for patients.

  • THE BEHAVIOR OF THE HEALTH CARE CONSUMER: A SELECTIVE REVIEW. Wortzel, Lawrence H. // Advances in Consumer Research;1976, Vol. 3 Issue 1, p295 

    Consumer behavior analysis and findings are an important input to the design of health care marketing programs. This paper is an attempt to present a framework for understanding consumer health care behavior, and to present selected findings. The paper concentrates on primary demand aspects and...

  • Health care in consumers' hands? Johnsen, Michael // Drug Store News;1/17/2005, Vol. 27 Issue 1, p16 

    Reports on the development of consumer-empowered healthcare resulting from escalating health care costs in the U.S. Personal management of healthcare to help contain costs; Debate toward the implementation of the Medicare drug benefit in 2006; Need for pharmacists consultation.

  • Village of Mingo Junction is healthcare destination. Talsma, Julia // Drug Topics;Sep2014, Vol. 158 Issue 9, p22 

    The article presents information on pharmacist Frank Vostatek operating in Ohio. It mentions about his educational qualifications, professional achievements, and the contributions towards Ohio development. It also mentions about the health care disparities that he faced and tried to remove at...

  • Considering the Utility of a Universal Medication Entering System. Bloom, Casey; Strand, Mark A. // NoDak Pharmacy;Mar2014, Vol. 27 Issue 2, p20 

    The article focuses on considering the utility of a universal medication entering system. There are many benefits illustrating the utility of a universal medication entering system. The healthcare system in the U.S. is in an era of sweeping reform. A universal entering system will allow...

  • LETTERS. Burkiewicz, Jill S.; Zgarrick, David P.; Spunt, Avery L. // American Journal of Pharmaceutical Education;Dec2006, Vol. 70 Issue 5, p1 

    The article reports on the expansion of the role of the pharmacist in the healthcare system in Pakistan, as a result of the development of new drugs, emergence of resistant microbes and changes in the healthcare delivery system. The pharmacist can influence the medicine use situation in the...

  • HRT with hip replacement? Wilkerson, Andrea; Chase, Sandra L. // Drug Topics;6/21/2004, Vol. 148 Issue 12, pHSE9 

    This article presents perspectives of several pharmacists on how they would manage a 65-year old woman under hormone replacement therapy who has been admitted for hip replacement surgery. The patient is taking conjugated estrogens .625 milligrams for at least 10 years and based on her medical...

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics